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Grand Rapids Community College - Fall 2012 | ||
Section 1411 | ||
Zingerman's Guide to Giving Great Service (1st Edition) by Ari Weinzweig Hardcover, 144 Pages, Published 2004 ISBN-10: 1-4013-0143-6 / 1401301436 ISBN-13: 978-1-4013-0143-9 / 9781401301439 Entrepreneurial phenomenon Ari Weinzweig, co-founder of the much-loved Zingerman's Deli, shares the secrets to providing world-class customer service. Zingerman's in Ann Arbor, Michigan, is a beloved deli with some of the most loyal clientele around. It has been praised for its products and service |