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Salem State University - Fall 2012 | ||
Section S1 | ||
 | The Trusted Advisor by David H. Maister, Charles H. Green, Robert M. Galford Paperback, 240 Pages, Published 2001 ISBN-10: 0-7432-1234-7 / 0743212347 ISBN-13: 978-0-7432-1234-2 / 9780743212342 David Maister, Charles Green, and Robert Galford--consultants on professional-service management and customer-relation issues--believe nobody can become successful as a business guru until they first gain the confidence of their clients. In The Trusted Advisor, the authors effectively build their ca | |