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Wayne State College Bookstore - Fall2012 | ||
Section 0001 | ||
The ETTO Principle: Efficiency-Thoroughness Trade-Off: Why Things That Go Right Sometimes Go Wrong (Updated Edition) by Professor Erik Hollnagel Paperback, 162 Pages, Published 2009 ISBN-10: 0-7546-7678-1 / 0754676781 ISBN-13: 978-0-7546-7678-2 / 9780754676782 Accident investigation and risk assessment have for decades focused on the human factor, most notably in the form of 'human error'. Countless books and papers have been written about how to identify, classify, eliminate, prevent and compensate for 'human error'. This preoccupation with failure is ne |