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Fairleigh Dickinson University - Fall 2012 | ||
Section 81 | ||
Resolving Conflicts at Work: Ten Strategies for Everyone on the Job (3rd Edition) by Kenneth Cloke, Joan Goldsmith, Warren G. Bennis, Goldsmith Cloke Paperback, 400 Pages, Published 2011 ISBN-10: 0-470-92224-9 / 0470922249 ISBN-13: 978-0-470-92224-8 / 9780470922248 The classic text on resolving workplace conflicts, fully revised and updated Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in |