 | GetTextbooks.co.uk Compare Price & Save up to 90% | | |
|
Central New Mexico Community College-JMMC - Fall 2012 | ||
Section 51 | ||
 | Customer Service Skills for Success (Connect, Learn, Succeed) (5th Edition) by Robert W. Lucas Paperback, 416 Pages, Published 2011 ISBN-10: 0-07-339711-3 / 0073397113 ISBN-13: 978-0-07-339711-5 / 9780073397115 Not the Same Old Customer Service Textbook Customer Service: Skills for Success uses a variety of activities and example to gain and hold readers’ interest while providing additional insights into the concepts and skills related to customer service. The text begins with a macro view of what custo | |