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Roberts Wesleyan College - 2012 Fall | ||
Section 13 LEC | ||
 | Using ISO 9001 in Healthcare: Applications for Quality Systems, Performance Improvement, Clinical Integration, and Accreditation (1st Edition) by M.D. Levett James M., M.D. Burney Robert G. Hardcover, 144 Pages, Published 2011 ISBN-10: 0-87389-808-7 / 0873898087 ISBN-13: 978-0-87389-808-9 / 9780873898089 Healthcare providers deal with quality concepts and tools on a regular basis, but the idea of a quality system or quality management system (QMS) is not a familiar term. Most are familiar with control charts, Lean, the PDSA cycle, Six Sigma, and the Baldrige criteria, but ISO 9001 is not usually rec | |