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Ithaca College - FALL 2012 | ||
Section 04 | ||
 | Business and Professional Communication: KEYS for Workplace Excellence (1st Edition) by Dr. Shawn T. Wahl, Kelly M. (Editor) Quintanilla, Dr. Kelly M. Quintanilla, Shawn T. (Editor) Wahl, Inc Sage Publications Paperback, 376 Pages, Published 2010 ISBN-10: 1-4129-6472-5 / 1412964725 ISBN-13: 978-1-4129-6472-2 / 9781412964722 The 'KEYS to Workplace Excellence' is an organizing theme and a self-assessment tool used in this innovative new text to teach the core concepts and techniques students will need to communicate successfully in professional life. Starting from the premise that to demonstrate excellence as professiona | |