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Appalachian State University - DE Fall 2012 | ||
Section 375 | ||
 | Reference and Information Services in the 21st Century: An Introduction by Kay Ann Cassell, Uma Hiremath Paperback, 379 Pages, Published 2006 ISBN-10: 1-55570-563-4 / 1555705634 ISBN-13: 978-1-55570-563-3 / 9781555705633 This innovative text features an all-new approach that will change the way you think about reference service. The only reference text to identify the top resources in major subject areas and genres, it shows students how to approach the reference query by matching specific types of questions to the | |