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Antioch University New England - Fall 2012 | ||
Section A | ||
 | Cengage Advantage Books: Crisis Intervention Strategies (7th Edition) by Richard K. James, Burl E. Gilliland Loose Leaf, 752 Pages, Published 2012 ISBN-10: 1-111-77061-1 / 1111770611 ISBN-13: 978-1-111-77061-7 / 9781111770617 This authoritative, best-selling text presents the latest skills and techniques for handling real crisis situations. The authors' six-step model clearly illustrates and elucidates the process of dealing with people in crisis: Defining the Problem, Ensuring Client Safety, Providing Support, Examining | |