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Central New Mexico Community College-Main - Fall 2012 | ||
Section 101 | ||
 | Quality Customer Service: Satisfy Customers-It's Everybody's Job (Crisp Fifty Minute Series) (5th Edition) by William B. Martin Paperback, 108 Pages, Published 2009 ISBN-10: 1-4260-1833-9 / 1426018339 ISBN-13: 978-1-4260-1833-6 / 9781426018336 Whether your customer is across the country or across the hall, understanding and meeting their needs is the first and last step to success. | |