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Asheville Buncombe Technical Community College - Fall 2012 | ||
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 | Supervision in the Hospitality Industry with Answer Sheet (AHLEI) (4th Edition) by Raphael R. Kavanaugh, Jack D. Ninemeier Paperback, 403 Pages, Published 2012 ISBN-10: 0-13-308558-9 / 0133085589 ISBN-13: 978-0-13-308558-7 / 9780133085587 Help hospitality supervisors hit the ground running with the skills they'll learn in this book. They will be prepared to juggle with expectations of management, guests, employees, and governmental agencies. New case studies help employees practice solving problems they may face on the job. | |