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Appalachian State University - Fall 2012

Textbooks for Course COMMUNICATION 4418

Section 101

      
Groundswell, Expanded and Revised Edition: Winning in a World Transformed by Social Technologies ()
by Charlene Li, Josh Bernoff, Bernoff Li
Paperback, 352 Pages, Published

ISBN-10: 1-4221-6198-6        / 1422161986

ISBN-13: 978-1-4221-6198-2 / 9781422161982

Corporate executives struggle to harness the power of social technologies. Twitter, Facebook, blogs, YouTube are where customers discuss products and companies, write their own news, and find their own deals but how do you integrate these activities into your broader marketing efforts? It's an unsto


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