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Portland State University - FALL 13 | ||
Section 001 | ||
 | Managing Risk in Communication Encounters: Strategies for the Workplace (1st Edition) by Vincent R. Waldron (Editor), Jeffrey W. Kassing (Editor) Paperback, 272 Pages, Published 2010 ISBN-10: 1-4129-6667-1 / 1412966671 ISBN-13: 978-1-4129-6667-2 / 9781412966672 This book focuses on the types of risky interactions that threaten identities, relationships, and sometimes careers, including voicing dissent, repairing broken relationships, managing privacy, responding to harassment, offering criticism, and communicating emotion. Each chapter is grounded in real- | |