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The University of North Carolina at Greensboro - SPRING 2011

Textbooks for Course CST 344

Section 01

      
Managing Conflict in a Negotiated World: A Narrative Approach to Achieving Productive Dialogue and Change ()
by Dr. Peter M. Kellett, Diana G. Dalton
Paperback, 216 Pages, Published

ISBN-10: 0-7619-1889-2        / 0761918892

ISBN-13: 978-0-7619-1889-9 / 9780761918899

Kellett and Dalton present a core text in Conflict Management derived from extensive class testing of their material. Their book (1) helps readers understand the elements of conflict and (2) helps readers act on that understanding by managing conflict better in each area of their lives - work, famil


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