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 | | Management Communication: A Case-Analysis Approach by James S. O'Rourke ISBN-10: 9780130109965 ISBN-10: 0-13-010996-7 ISBN-13: 9780130109965 ISBN-13: 978-0-13-010996-5 Hardcover 2000-08-11 Pearson Education Find Lowest Price |
Editorials | ||
Product Description This interesting and fun-to-read paperback focuses on the processes involved in management communication, and concentrates specifically on ways in which readers can become more effective as managers by becoming more knowledgeable and skilled as communicators. It is an introduction to issues that are central to future success as a manager or executive in the 21st century. Chapter topics cover management communication in transition; communication and strategy; ethics; speaking; writing; listening and feedback; communicating non-verbally; communicating in intercultural and international contexts; managing conflict; business meetings that work; and dealing with the media. For anyone who runs a business, wants to run a business, or hopes to work for someone who does. | ||
Reviews | ||
Just what I wanted Saved some money and came in plastic shrinkage wrap ...was new too! Thanks | ||
Words to Work By... This is a terrific resource for business today and I recommend it highly. Some years later, the only piece that I review on a regular basis from my graduate studies are O'Rourkee's notes on LISTENING - and it has certainly paid off. | ||