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 | | Working Through Conflict: Strategies for Relationships, Groups, and Organizations by Joseph P. Folger, Marshall Scott Poole, Randall K. Stuttman ISBN-10: 9780673997661 ISBN-10: 0-673-99766-9 ISBN-13: 9780673997661 ISBN-13: 978-0-673-99766-1 Paperback 1996-10 Longman Pub Group Find Lowest Price |
Editorials | ||
Product Description Covering the whole range of conflict settings--interpersonal, group, and organizational--Working Through Conflict provides an introduction to conflict management that is firmly grounded in current theory and research. Encompassing a broad spectrum of perspectives, the book includes an abundance of real life case studies that illustrate concepts and help readers apply theory. Business people and professionals in almost any field who are interested in learning how to resolve conflict in the workplace. | ||
Reviews | ||
Fascinating, challenging, informative If you are looking for quick fixes and simplistic solutions to conflict this book is not for you. The highly analytical approach illuminates the complexities of conflict management. Folger et al do an excellent job exploring the theoretical and psychological background necessary to evaluate the implicit and explicit causes and conditions involved in and effectively pursue solutions to disputes at mutiple levels. You wont find this book on the NY Times bestsellers list because it is a textbook. Graduate student and practiotioners can expect to draw upon it as an invaluable resource. Unlike most of those popular books this book doesn't just 'get you to yes', it actually has more weight and substance than most everything else out there. If you want a popular book on the topic of conflict that most non-professionals will find approachable read "Difficult Conversations." You will find it enjoyable and highly accessible. | ||