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Kendall College - Winter 2011 | ||
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 | Hospitality Today: An Introduction (7th Edition) by Rocco M. Angelo, Andrew N. Vladimir Hardcover, 556 Pages, Published 2010 ISBN-10: 0-86612-363-6 / 0866123636 ISBN-13: 978-0-86612-363-1 / 9780866123631 The eighth edition has been updated throughout to reflect new industry trends, management practices, and the effect of technology and social media on various aspects of hospitality. New topics include: boutique/lifestyle hotels, Airbnb, global distribution systems, event technology, emotional labor, | |