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Marketing Services Competing Through Quality by Leonard L. Berry, A. Parasuraman, A. Pasuraman Paperback, 228 Pages, Published 2004 by Free Press Mobipocket_Ebook ISBN-13: 978-0-7432-6741-0, ISBN: 0-7432-6741-9 |
Marketing Services Competing Through Quality by Leonard L. Berry , A. Parasuraman Hardcover, 212 Pages, Published 1991 by Free Press ISBN-13: 978-0-02-903079-0, ISBN: 0-02-903079-X |
Marketing Research(2nd Edition) by A. Parasuraman , Ramayya Krishnan , Dhruv Grewal Hardcover, 672 Pages, Published 2006 by South-Western College Pub ISBN-13: 978-0-618-66063-6, ISBN: 0-618-66063-1 |
Delivering Quality Service by Valarie A. Zeithaml 226 Pages, Published 2010 by Simon And Schuster ISBN-13: 978-1-4391-3747-5, ISBN: 1-4391-3747-1 |
Techno-Ready Marketing How and Why Customers Adopt Technology by A. Parasuraman , Charles L. Colby 240 Pages, Published 2001 by Simon And Schuster ISBN-13: 978-0-7432-1370-7, ISBN: 0-7432-1370-X |
Service Quality (Marketing Science Institute (MSI) Relevant Knowledge Series) by Valarie A. Zeithaml , A. Parasuraman Paperback, 86 Pages, Published 2004 by Marketing Science Institute ISBN-13: 978-0-9657114-3-2, ISBN: 0-9657114-3-9 |
The Evaluation and Measurement of Library Services, 2nd Edition by Joseph R. Matthews 446 Pages, Published 2017 by Abc-Clio ISBN-13: 978-1-4408-5537-5, ISBN: 1-4408-5537-4 |
Tourism Marketing(1st Edition) by Devashish Dasgupta Paperback, 280 Pages, Published 2010 by Pearson India ISBN-13: 978-81-317-3182-6, ISBN: 81-317-3182-0 |
Concise Encyclopedia of Professional Services Marketing by Kenneth E. Clow , Robert E. Stevens Ebook, 180 Pages, Published 2009 by Routledge ISBN-13: 978-1-135-69512-5, ISBN: 1-135-69512-1 |
EBOOK Services Marketing: Integrating Customer Focus Across the Firm by Alan Wilson , Valarie Zeithaml , Mary Jo Bitner , Dwayne Gremler 587 Pages, Published 2012 by Mcgraw Hill ISBN-13: 978-0-07-714659-7, ISBN: 0-07-714659-X |