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 | | Service Quality (Marketing Science Institute (MSI) Relevant Knowledge Series) by Valarie A. Zeithaml, A. Parasuraman Paperback, 86 Pages, Published 2004 by Marketing Science Institute ISBN-13: 978-0-9657114-3-2, ISBN: 0-9657114-3-9 |
 | | Delivering Quality Service by Valarie A. Zeithaml, A. Parasuraman, Leonard L. Berry Paperback, 240 Pages, Published 2009 by Free Press Mobipocket_Ebook ISBN-13: 978-1-4391-6728-1, ISBN: 1-4391-6728-1 |
 | | Services Marketing(6th Edition) by Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler, Mcgraw-Hill Companies, Services Marketing Paperback, 704 Pages, Published 2012 by Mcgraw Hill Higher Education ISBN-13: 978-0-07-108696-7, ISBN: 0-07-108696-X |
 | | Services Marketing(5th Edition) (Integrating Customer Focus Across The Firm) by Valarie A. Zeithaml, Mary Jo Bitner, Dwayne Gremler, Ary Jo Bitner, Gremler Zeitham Bitner Hardcover, 736 Pages, Published 2008 by Mcgraw-Hill/Irwin ISBN-13: 978-0-07-338093-3, ISBN: 0-07-338093-8 |
 | | Services Marketing, , Indian Edition(6th Edition) by Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler, Ajay Pandit Paperback, 711 Pages, Published 1799 by Mcgraw Hill Education (India) Privet Limited ISBN-13: 978-1-259-02681-2, ISBN: 1-259-02681-7 |
 | | Profiting From Services and Solutions What Product-Centric Firms Need to Know (Service Systems and Innovations in Business and Society) by Valarie A. Zeithaml, Stephen W. Brown, Mary Jo Bitner, Jim Salas Paperback, 220 Pages, Published 2014 by Business Expert Press ISBN-13: 978-1-60649-748-7, ISBN: 1-60649-748-0 |
 | | Services Marketing(1st Edition) (1st European Edition) by Alan M. Wilson, Dwayne Gremler, Mary Jo Bitner, Valarie A. Zeithaml Paperback, 576 Pages, Published 2008 by Mcgraw Hill Higher Education ISBN-13: 978-0-07-710795-6, ISBN: 0-07-710795-0 |
 | | Loose Leaf for Services Marketing(7th Edition) by Valarie A. Zeithaml, Mary Jo Bitner, Dwayne Gremler Paperback, 544 Pages, Published 2017 by Mcgraw-Hill Education Student Edition ISBN-13: 978-1-259-86701-9, ISBN: 1-259-86701-3 |
 | | Services Marketing(3rd Edition) by Valarie A. Zeithaml, Mary Jo Bitner, Dwayne Gremler Hardcover, 688 Pages, Published 2002 by Mcgraw-Hill/Irwin ISBN-13: 978-0-07-247142-7, ISBN: 0-07-247142-5 |
 | | ISE Services Marketing(6th Edition) Integrating Customer Focus Across the Firm by Valarie A. Zeithaml, Mary Jo Bitner, Dwayne Gremler Paperback, 672 Pages, Published 2017 by Mcgraw-Hill Education ISBN-13: 978-1-260-08352-1, ISBN: 1-260-08352-7 |
 | | Delivering Quality Service(1st Edition) by Valarie A. Zeithaml, A. Autor Parasuraman, Leonard L. Barry, Leonard L. Berry Hardcover, 226 Pages, Published 1990 by Free Press ISBN-13: 978-0-02-935701-9, ISBN: 0-02-935701-2 |
 | | Services Marketing(8th Edition) Integrating Customer Focus Across the Firm by Mary Jo Bitner, Dwayne Gremler, Martin Mende, Valarie A. Zeithaml 560 Pages, Published 2023 by Mcgraw Hill ISBN-13: 978-1-260-56416-7, ISBN: 1-260-56416-9 |
 | | E-Study Guide for Services Marketing by Valarie A. Zeithaml, ISBN 9780073380933 by Cram101 Textbook Reviews, Valarie Zeithaml Digital, 198 Pages, Published 2012 by Academic Internet Publishers ISBN-13: 978-1-61905-729-6, ISBN: 1-61905-729-8 |
 | | Services Marketing(7th Edition) Integrating Customer Focus Across the Firm (Irwin Marketing) by Valarie A. Zeithaml, Mary Jo Bitner, Dwayne Gremler Hardcover, 544 Pages, Published 2017 by Mcgraw-Hill Education ISBN-13: 978-0-07-811210-2, ISBN: 0-07-811210-9 |
 | | Services Marketing(4th Edition) Integrating Customer Service Across the Firm 4e: Integrating Customer Focus Across the Firm (UK Higher Education Business Marketing) by Valarie A. Zeithaml, Alan Wilson, Mary Jo Bitner, Dwayne Gremler Paperback, Published 2020 by Mcgraw-Hill Education / Europe, ISBN-13: 978-1-5268-4780-5, ISBN: 1-5268-4780-9 |
 | | GEN COMBO SERVICES MARKETING; CONNECT ACCESS CARD(7th Edition) by Valarie A. Zeithaml, Mcgraw-Hill Hardcover, Published 2017 by Mcgraw-Hill Education ISBN-13: 978-1-260-05198-8, ISBN: 1-260-05198-6 |
 | | Services Marketing(4th Edition) by Valarie A. Zeithaml, Dwayne D. Gremler, Mary Jo Bitner Paperback, 624 Pages, Published 2005 by Mcgraw-Hill Education (Ise Editions) ISBN-13: 978-0-07-124496-1, ISBN: 0-07-124496-4 |
 | | Services Marketing by Zeithaml Valarie A. Bitner Mary Jo Softcover, Published 2023 by Mcgraw-Hill Education ISBN-13: 978-1-266-28715-2, ISBN: 1-266-28715-9 |
 | | Services Marketing(4th Edition) by Valarie A. Zeithaml, Dwayne Gremler, Mary Jo Bitner Hardcover, 736 Pages, Published 2005 by Mcgraw-Hill/Irwin ISBN-13: 978-0-07-296194-2, ISBN: 0-07-296194-5 |
 | | Services Marketing (Canadian Edition) by Valarie A. Zeithaml, Mary Jo Bitner, Dwayne Gremler, Thomas Mahaffey, Bobbi Hiltz Hardcover, 672 Pages, Published 2007 by Mcgraw-Hill Ryerson Higher Education ISBN-13: 978-0-07-096452-5, ISBN: 0-07-096452-1 |
Valarie Zeithaml
Valarie Zeithaml And Parasuraman
Valarie A. Zeithaml,Mary Jo Bitner,Dwayne Gremler
Alan Wilson, Valarie A. Zeithaml, Mary Jo Bitner et Dwayne D. Gremler
Dwayne Gremler Associate Professor Of Marketing
